The MatchaKiss site is very easy to use but you may need a little help on a few occasions, here are some questions and the answers, together with issues that may concern you.

Who is MatchaKiss.co.uk for ?
Why is MatchaKiss only covering the UK ?
It Internet dating safe ?
Will I remain anonymous ?
What does the Free Trial include ?
What if I do not have a credit card/debit card and I wish to join ?
What happens to my credit card details ?
Can I cancel my membership ?
What if I forget my user name or password ?
How do I attach a photo ?
What if I get an offensive message?

Who is MatchaKiss.co.uk for ?

MatchaKiss is a special and fun Internet site to bring people together in the safe and relaxed atmosphere of your home. There's no discrimination of age, colour shapes. MatchaKiss for anyone looking to meet new people either for, love or just friendship.

Why is MatchaKiss only covering the UK ?

Initially MatchaKiss will only cover the UK but as the database grows we will expand Worldwide.

It Internet dating safe ?

Internet dating is as safe as YOU make it for yourself. It is important to take proper precautions just as you would if you met any new person. There are some useful guidelines on our Security page. Please take the time to read this it will ensure that you enjoy yourself but are always safe.

Will I remain anonymous ?

Yes. You will always be in control. You decide who you are going to send messages to and chat to and how much you want to tell about yourself. Only when you feel comfortable should you take the friendship off-line.

What does the Free Trial include ?

Your Free Trial to MatchaKiss enables you to access all area of the site for 14 days, after that period you will asked to join.

What if I do not have a credit card/debit card and I wish to join ?

If you do not have the ability to pay by credit/debit card but wish to join please send an email to help@matchakiss.co.uk to make other arrangements.

What happens to my credit card details ?

When you have completed the credit card transaction through out secure server. You will receive confirmation via email and then you can use the site.

Can I cancel my membership ?

Yes you can by emailing us at help@matchakiss.co.uk. Your details will be deleted.
Normal Terms and Conditions apply.

What if I forget my user name or password ?

There is a link on the log in page which will request your email address, your log and password will be sent to you straight away.

How do I attach a photo ?

You can attach one photo at the time of registration, just follow the steps to upload the image, or later if you prefer. You can change your photo whenever you like. It is not necessary to have a photo, but these matches are usually looked at first! or if you do not have a scanner, but if you take your pic to a photocopying store they will scan it for you onto a disk for you.

What if I get an offensive message?

Please let us know and we will and we will deal with the culprit.

 

I am sure there are lots that we have missed but I hope the above tips help, if there should be anything that we have not covered, please contacted us on help@matchakiss.co.uk